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1.025
Q1(Year 2015)
ISSN : 1026-3098
e-ISSN : 2345-3605
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Publication Information : Volume 23 - Number 5 - Successive Number 5
Type : Article
Topics of Paper : Transaction on Industrial Engineering
English Title : A Novel Interval Type-2 Fuzzy AHP-TOPSIS Approach For Ranking Reviewers in online communities
English Abstract : Online product review websites have become excellent platforms for customers to share their opinions about a variety of products and services in the form of online reviews. Despite being an invaluable source of information for both consumers and firms, the quality of online reviews varies greatly. To tackle the problem of low quality reviews, in this paper, we address reviewer credibility problem and propose a novel framework for ranking reviewers in terms of credibility based on interval type-2 fuzzy analytical hierarchy (IT2 FAHP) and technique for order performance by similarity to ideal solution (TOPSIS). The novel IT2 FAHP is used to determine weights of features representing reviewers where the interval type-2 trapezoidal fuzzy numbers are used predominantly and TOPSIS method is used to obtain final ranking of reviewers. To illustrate an application of the proposed framework, we conducted an experimental study using real data crawled from Epinions. This proposed framework provides a more effective and systematic approach especially for firms to find high-credible reviewers and to select their reviews and opinions for opinion mining.
English Keywords : Customer Review; Reviewer Credibility; Fuzzy AHP; Interval type-2 Fuzzy AHP; TOPSIS
Refrences :
Number Of Pages :
From 2355 to 2373


Authors :
The AuthorAuthor SequenceOrganizationOrganization ( english )AffiliationEmailEducation
Dr MohammadJafar Tarokh
(Author)
2K.N. Toosi University of TechK.N. Toosi University of TechAssociate Professor,IT Group, Industrial Engineering Department, K.N. Toosi University of Technologymjtarokh@kntu.ac.irAssociate Professor
Mr Hossein Abbasimehr 1K.N. Toosi University of TechK.N. Toosi University of TechPhD Candidate,IT Group, Industrial Engineering Department, K.N. Toosi University of Technologyh.abbasimehr@mail.kntu.ac.ir 
Published Issues
2017
Transactions on Civil Engineering
Transactions on Mechanical Engineering
Transactions on Industrial Engineering
2016
2015
Transactions on Civil Engineering
Transactions on Mechanical Engineering
Transactions on Chemistry and Chemical Engineering
Transactions on Computer Science & Engineering and Electrical Engineering
Transactions on Industrial Engineering
Transactions on Nanotechnology
2014
Transactions on Civil Engineering
Transactions on Mechanical Engineering
Transactions on Chemistry and Chemical Engineering
Transactions on Computer Science & Engineering and Electrical Engineering
Transactions on Industrial Engineering
Transactions on Nanotechnology
2013
Transactions on Civil Engineering
Transactions on Mechanical Engineering
Transactions on Chemistry and Chemical Engineering
Transactions on Computer Science & Engineering and Electrical Engineering
Transactions on Industrial Engineering
Transactions on Nanotechnology

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